ACEEE has reviewed exemplary customer-funded electric and natural gas utility programs every five years since 2003. For this edition of the report, they solicited nominations nationally and analyzed them in collaboration with an independent expert advisory panel. They ultimately selected 53 models worthy of emulation in 14 categories. A two-page profile of each exemplary program includes a program-at-a-glance table, features and accomplishments, lessons learned, and a table of performance data.

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